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LumApps is an intranet platform that serves as a primary source for internal information, connecting employees and keeping them engaged …
Overview
What is LumApps?
LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done.…
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What is LumApps?
LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft…
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For the latest information on pricing, visithttps://www2.lumapps.com/l/702703/2022…
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LumApps?
LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft and Google enables employees to share knowledge, resources, and connect with each other.
The employee experience platform aligns and engages digital workplaces, and enables enterprises to better communicate with their people, foster culture and collaboration, and provide ready access to productivity tools and information for employees. The product tailors each experience to the needs of each employee, from executives and managers to frontline workers. LumApps is a SaaS platform, designed to scale to the needs of today’s largest enterprises and is accessible across any device or language.
Collaboration and communication
Enables each employee to share their knowledge with their colleagues through video and posts. Ensures no employee is left out by personalizing communications via hyper-segmented audiences. LumApps Journeys helps to guide employees through key moments in their lifecycle with automated, integrated, and personalized touches.
Connect with co-workers
With its user directory, users can reach out to the right people and gain valuable time. Search by skills, location, or teams and learn about a contact's details and social activities.
LumApps Features
- Supported: Engagement Analysis
- Supported: Enterprise Video Management
- Supported: Integrations
- Supported: Content Distribution
- Supported: Content Templates
- Supported: Social Sharing
- Supported: Company News
- Supported: Activity Feed
- Supported: User Directory
- Supported: Document Collaboration
- Supported: Version Control
- Supported: Knowledge Base
- Supported: Search
- Supported: User, Role and Access Management
- Supported: Mobile Optimization
LumApps Screenshots
LumApps Videos
Videos enhance all aspects of the employee experience and are a workforce demand. Built into the LumApps platform, LumApps Play gives Internal communications, HR and Department managers full control of video content management, without technical skills.
LumApps Journeys helps to improve the employee experience through personalized, smart, and integrated journeys.
LumApps Integrations
LumApps Competitors
LumApps Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Global |
| Supported Languages | Over 30 languages supported |
| Security |
LumApps Downloadables
- Customer Spotlight with Publicis Sapient: How to Deliver a Better Employee Experience
- Customer Spotlight with Palo Alto Networks: How Palo Alto Networks is Shaping the Future of Work
- Customer Spotlight with Schnuck Markets: Centralizing Internal Communications and Engaging with All Employees
- Customer Spotlight with Randstad: Placing Humans at the Heart of Technology
- LumApps for HR
- LumApps for Internal Communications
- Customer Spotlight with Thoughtworks: Thoughtworks Creates an Extraordinary Impact by Connecting its Global Workforce During IPO Week
Frequently Asked Questions
Reviewers rate Configurability highest, with a score of 8.1.
The most common users of LumApps are from Enterprises (1,001+ employees).
LumApps Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 10% |
| Enterprises (more than 500 employees) | 90% |
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Reviews and Ratings
(39)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
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LumApps is an intranet platform that serves as a primary source for internal information, connecting employees and keeping them engaged and informed. With dedicated pages for each team, LumApps allows users to easily find information about teams, departments, and new projects. Users appreciate its ability to centralize scattered information in an attractive template, making it easily accessible. As one user describes, LumApps acts as an online employee handbook and resource hub, providing a central location for information, community building, and effective communication. It replaces legacy corporate communication platforms and improves connectivity and efficiency in communicating with employees.
One of the key use cases of LumApps is as a platform for internal communications to create and spread employee news and information. It serves as a one-stop-shop for company news, updates on benefits, and HR-related content. By providing a centralized database for information sharing, LumApps meets the needs of global teams. It also facilitates both vertical and horizontal communication within the company by offering quick access to necessary information for work tasks. Another user shares their experience with LumApps: It serves as a document repository, community post platform, and directory. It ensures ease of finding information and resources, improving efficiency. Furthermore, LumApps acts as an intranet site for centralized information such as frequently used links, organizational charts, and company news.
In addition to its role in internal communications, LumApps also supports collaboration and connection among employees. By enabling employees to connect and engage in a digital environment, it bridges geographical gaps within the organization. One user highlights this aspect by saying that LumApps enables employees to connect and engage in a digital environment, bridging geographical gaps. Moreover, the software continuously innovates by integrating with other platforms and providing a customizable interface to enhance the user experience. This flexibility allows companies to tailor LumApps to their specific needs.
Overall, LumApps serves as a comprehensive solution for internal communication, information sharing, and employee engagement. It addresses the problem of scattered information by centralizing it in an accessible and visually appealing format. With its array of features and functionalities, LumApps supports various use cases such as team collaboration, company-wide announcements, resource sharing, and fostering a sense of community among employees.
Easy-to-use Platform: Users have found LumApps to be a simple and easy-to-navigate platform for using Google for their business. They appreciate that it makes tasks easy to comprehend and collaborate on for their employees.
Integration with Google Workspace: The integration with Google Workspace, particularly Google Drive, is highly valued by users. They find it fast and easy to deploy and appreciate the search engine's capability to support multiple languages, which is especially beneficial for large companies.
Strong Page Design Capabilities: Users praise LumApps for its strong page design capabilities and the ability to create content templates for specific teams and make them private. They also highlight the flexibility in design and style, as well as the support for communities, which makes it easy for interest groups to consolidate information in a centralized space.
Difficult navigation and task performance: Some users have found it challenging to navigate and perform tasks in the LumApps back office without significant training. They expressed frustration with the complexity of the platform, indicating that it requires a steep learning curve.
Analytics limitations: Users have mentioned their dissatisfaction with the analytics side of LumApps. They stated that it does not show user-specific data and finding information on which associates use the intranet the most is difficult. This limitation hinders their ability to gain valuable insights from the platform.
Lack of integration options and out-of-the-box templates: Several users wished for more integration options with files and desired out-of-the-box templates to reduce the need for design assistance. They also expressed a desire for better metrics without relying solely on Google's services, highlighting a need for enhanced flexibility and customization within LumApps.
Attribute Ratings
Reviews
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Score 10 out of 10
Vetted Review
Verified User
We are a company built on mergers and acquisitions, with a global footprint of 24k team members in over 30 countries. LumApps allows us one centralized employee experience platform to showcase communications, culture, and community.
- With a variety of widgets in the library, LumApps allows content creators to be successful whether they are novices simply elevating a communication or UX designers creating a space for people to come back often and visit.
- LumApps allows non technical administrators, without coding experience, to manage a platform with ease.
- LumApps provides push notifications and a simply newsletter tool for communicators to send reminders to their audience in a variety of ways.
- Mobile App is a star and comes with the contract....although we purchased a custom build.
- LumApps does require some training...I describe it as a high-powered google site (therefore not as easy); so you will want a demo before diving in.
- Analytics are always what customers want, LumApps is making strides in this area; but it is not just the numbers...it is helping your customer tell the story that is the most difficult.
July 28, 2022
Great tool that is close to being ideal
I work with a content creator to create a page for thousands of people to access and use on various continents.
- Looks good
- Search is great
- Once learned, the editing and management are decent
- Hard to edit and manage for a lay person
- reviewing content you want to send to many before going live is very hard or impossible
We have been using LumApps in different capacities. Our main focus has been around internal employee engagement and sales notifications. Our goal has always been to give employees a single place for all of their news, information, links and documentation. LumApps has provided that and more.
- Highlights important news and information
- Integration with Google
- Their client service and support is exceptional
- LumApps provides historical analytics and best practices to help make the right decisions
- Platform needs to be more nimble
- Improved and enhanced analytics
- Better employee groups and easier integration of dynamic list
July 26, 2022
Lots of promise with the right resources
For my team we use LumApps for two purposes - 1 as an internal hub and 2 as a hub and community space for our program partners
- host static information
- tagging
- user directory
- slow load times
- lots of bugs (you save changes to a page but then they did not actually save or you update a widget but then something else on the site breaks)
- would like to see analytics (at least log in) by user
March 14, 2022
Easy Authoring of Basic Content, But Will Beef Up Your Tabular Data Offering and Help Documentation!
LumApps acts as our company's intranet, pulling together our policies, careers and promotions, org structure, personnel directory, and upcoming event information. The platform is the authoritative source for all information employees need to perform their daily tasks. It integrates tightly with our Microsoft Suite of tools such as Teams and Stream. This integration is an essential component that enables content creators to pull together critical information from various sources and bundle it into a single resource.
- Automating the seeding of content throughout the site via content widgets and metadata
- Flexible page layout options that enable templated pages but allow authors to customize them
- Easy application of styles that conform to the firm look and feel standards
- Management of data-intensive content- LumApps had partnered with AwesomeTable but that company was unable to provide ongoing services to our firm. LumApps should consider developing at least some of those native capabilities.
- Styles are not customizable- things like cell padding cannot be altered for specific instances.
- We've had to develop workarounds due to poor search results for specific portions of content (used a content list and filter but results, while better, still not optimal).
- Support- help documentation on LumApps is poor and outdated and our support package is limited- which means we must figure things out for ourselves or give up.
March 14, 2022
Solid intranet for technical users.
We use LumApps for our Intranet. Primary objectives for the project include Centralized information repository, frequently used links or contact forms, Enterprise Org Chart, and communications related to news about the company. We primarily use it without the social or crowd-sourcing elements. The site is managed by a communications team and updated as needed to support company communications initiatives.
- Several Widget Options - lots of tools to build pages.
- Org Chart - Org chart is nice as long as your Google Workspace environment is accurate.
- Flexibility in site layout allows you to customize to your organization's needs.
- The editing user interface is a bit wonky and occasionally glitchy.
- The back-end options are not organized super well, which can make it confusing to find the right settings.
- The customization options are somewhat limited without advanced CSS/dev skills, and the basic functions can be a bit challenging for some non-technical users.
March 10, 2022
Push or pull communications, LumApps can help!
I assist clients with onboarding LumApps into their organization. LumApps provides organizations with a hub of relevant data, along with a chance to create 2-way dialogue. When organizations are looking to boost collaboration, gather the voice of the team in a constant way, and provide streamlined processes to find key information, LumApps can help!
- Communities to invite open conversation within affinity groups
- Searching news archives is fast and easy
- New hire onboarding data hub to reduce silos and uncover key starting data
- CSS is not recommended for use, but certain features like a button to jump back to the top of the page are missing unless you hack a workaround
- The mobile app experience is a separate build from the desktop version, which requires content creators to apply extra effort to the design process
- Pages load slowly if certain widgets are used
We use LumApps as our primary workforce portal. We share company news, events, and policies, along with community collaboration
- Audience targeting
- Supports multiple languages
- Flexible design & style
- Mobile readiness
- Administration of content and users is limited from reporting and historical logs
- Not easy to move things around on the back-end
- Not easily adaptable as you grow or change direction
March 06, 2022
Went from 0 - 100 with LumApps
LumApps replaced Google Sites as our company intranet, and it is a HUGE improvement. It allows for two-way communication, more employee involvement in content (via communities), the ability to publish individual articles/content without publishing the entire site (previously we had to maintain a separate site to build out the content for layout and approvals). We're barely scratching the surface of its features, and as a financial services institution there are some features we just may never use, but it has helped tremendously when I tell other departments/teams what they can do in LumApps (to keep them from creating their own websites outside of Corporate's view or direction, which we had a serious problem with before). Being able to set page-level permissions for department content is great, and for all others giving them Communities to post and comment satisfies their needs.
- page-level permissions
- targeting content to specific groups
- creating spaces for information conversations
- previewing pages before publishing
- allowing end-users to control the widgets on their dashboard (e.g. not everyone wants to see an email preview, but it's either on or off for all)
- not letting the company set default notification options before turning them on, or not letting notifications be opt-in at the individual level
March 01, 2022
Easy to use and effective
In my workplace, we use LumApps as our company intranet. Which helps us to communicate with the wider company. Allowing employees to search for and find information such as recent company news, articles, other employees' contact details, job positions, recent and upcoming training, and the team-managed pages that may be relevant to them.
- Visually looks great
- Gives lots of options for page design
- Makes it easy to manage users and access
- The search functionality for groups is not there
February 21, 2022
A Decent Start, but Room To Grow
LumApps is our company-wide intranet platform. All employees have access to the intranet upon joining the company. LumApps provides a repository of Division, Department, Team, Project, and Informational pages (think websites), for our employees. This helps create a centralized location for employees to come to when seeking internal focused information.
- LumApps has strong page design capabilities.
- LumApps Communities make it easy for interest groups to consolidate information in a centralized space.
- LumApps has very good Google integrations.
- Certain features on the back-end admin are very good. Like you can easily manage Roles to provide different levels of capabilities to certain users. You can also easily make content templates for specific teams and make them private to that particular team.
- If you aren't using communities, the aspect of "Following" pages is more of a workaround than a fully baked feature.
- Users are unable to "Follow" other users and elect to get notified when those users create content. Many employees have asked for the ability to receive notifications for any peer, manager, or Executive staff member they choose to follow, and there is not currently a way to enable this.
- Communities are great for quick simple posts, but the editor lacks rich capabilities. For instance, you can't save drafts and copying and pasting removes all formatting. This means you must create your content in the LumApps editor all in one attempt.
- There are some limitations for system administrators on the backend. For example, I can't natively bulk edit content in the back end of the system. I also can't reorganize our metadata hierarchy or even alphabetize our metadata. I have to open a ticket with the vendor for that.
- It can be very slow. Although they are working on that.
- Search could be improved.